WHAT DID THE CLIENT WANT?
For a Citizen's Advisory Bureau situated in the UK, DTC
built Microsoft Dynamics CRM Service Module. The Client
desired to replace an existing legacy application of the
Citizen's advice management system with a new
application that included all of the prior system's
capabilities as well as additional expanded functionality.
WHAT DID WE DO?
DTC suggested and constructed a new case
management system based on Microsoft Dynamics
CRM, with expanded capabilities such as automated
letter writing given by connecting the client's
application system with Dynamsoft Web Twain
Scanning.
The system was modified to match the client's business objectives, and the end result is used by over 15,000 end users. To eliminate gaps in project communication, project integration, and decreasing project risk, our team employed the revolutionary and excellent Microsoft Dynamics Sure step 2.0 approach.
The system was modified to match the client's business objectives, and the end result is used by over 15,000 end users. To eliminate gaps in project communication, project integration, and decreasing project risk, our team employed the revolutionary and excellent Microsoft Dynamics Sure step 2.0 approach.
